Who's a Code Monkey

I call this blog IT-Janne but have thus far merely posted photos and some tips.

The plan is to one day transform this blog into a software development blog.

Until then, here's an interesting blog on the subject:
http://radeox.org/

Windows Live Installer error (solution) Tag=OnCatalogResult, Error=0x80072ee6

Finally I've managed to install Windows Live Messenger to Windows 7. I had the same error when trying to install it using Windows XP. It think it might be related to me using HSDPA (mobile) internet. There is some registry key or something which makes it unable to download a cab archive which is used during installation. I've provided details on how I worked around this issue below.

So I've tried to install Windows Live Messenger but ended up with the error

OnCatalogResult
0x80072ee6

After having run ProcMon for a while I found that there were some logs at

C:\ProgramData\Microsoft\WLSetup\Logs

I opened the logs and found lines like

!ERROR! :(10/28/2009 23:14:19) SOURCE=Downloader, CODE=0x80072ee6 ProxyEnumerator failed to load AutoProxy configuration from "(null)".
!ERROR! :(10/28/2009 23:14:19) SOURCE=Downloader, CODE=0x80072ee6 ProxyEnumerator failed to provide next available proxy settings.
!ERROR! :(10/28/2009 23:14:19) SOURCE=Downloader, CODE=0x80072ee6 File transfer "CATALOG" failed to send HTTP request.
!ERROR! :(10/28/2009 23:14:19) SOURCE=Downloader, CODE=0x80072ee6 File transfer "CATALOG" failed to resume.
!ERROR! :(10/28/2009 23:14:19) SOURCE=Downloader, CODE=0x80072ee6 Manager failed to update file transfer "CATALOG".
!ERROR! :(10/28/2009 23:14:19) SOURCE=CatalogLoad, CODE=0x80072ee6 Unable to download the catalog 'http://g.live.com/1rewlive3cat/sv/catalog-web.cab'
!ERROR! :(10/28/2009 23:14:19) SOURCE=CatalogLoad, CODE=0x80072ee6 An error occured while trying to download the catalog : 'http://g.live.com/1rewlive3cat/sv/catalog-web.cab'
!ERROR! :(10/28/2009 23:14:19) SOURCE=Wizard, CODE=0x80072ee6 SetupUX fatal error :: Tag=OnCatalogResult, Error=0x80072ee6
!ERROR! :(10/28/2009 23:14:23) SOURCE=WLSetup, CODE=0x80072ee6 SetupUX reported fatal error (0x80072ee6)
WLSetup :(10/28/2009 23:14:23.212) Exiting instance=0x01320000

So there seemed to be some issues downloading the catalog-web.cab and auto proxy...

So I closed the application and deleted the directory which was created during the installation:
%LOCALAPPDATA%\Microsoft\Windows Live
(Windows XP, probably %APPDATA%\Microsoft\Windows Live).

I also deleted all Temporary Internet Files (just in case, don't know if relevant).

Then I installed via installer (which doesn't need to download the cab) from the following page:

How to install the Windows Live suite without the optimization of Microsoft Update:
http://support.microsoft.com/kb/946520

So I just downloaded the installer (50MB) and ran it and... Then it ... just worked! :D

Hope this helps someone. If so, please leave a comment!

Jan